This survey was conducted to collect feedback during the research stage of the Crowdfind prohibited item security product. It guided initial mobile sketch designs.
UX Survey Results
- Most want a solution to the problem
- Importance to return confiscated items: 75% – 100%
- Providing good customer service is very important
User Story Security
Sketch Prototype App Designs
Problem solve how to combine Security into Lost and Found so user doesn’t have to download 2 apps.
Problem solve how to minimize entrance line for venue of festival